How to Reset the Password as a Professional Archive User

1. Navigate to Professional Archive app.smarsh.com.
2.Click Forgot your password?


3. Enter your username and the primary or secondary email address associated with your user account.
4. Click Reset Password
5. The reset password email will be sent to the email you entered. Check your email for a reset link from "Smarsh Professional Archive Reset your password" Check your junk mail if the email is not in your inbox.
6. Click the link in the email.
7. Enter a new password twice. Note: Passwords must be at least eight characters long and contain at least one uppercase letter, one lowercase letter, one number, and one special character.
8. Click Save Password.