Prerequisites
Your Twitter account will Your Twitter account needs to be provisioned by your Platform Admin before you can start the process of opting-in.
Step 1
- NOTE: *If you have not met all the prerequisites above, contact your Company Administrator.
- *Be sure you follow ALL Prerequisite steps prior to opting in.
Locate the Email from Smarsh asking you to opt-in for social media archiving, (Example Below), and click on the word Twitter to be redirected to Twitter(X) for opting-in.
This email sometimes gets sent to Spam or Junk folders, and the Subject line will read "Activation Required: Smarsh Social Media Archiving."
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- These automated emails for Social Media Activation come from the address "no_reply@smarsh.com" Please ensure this email address is not set to go to your spam or junk folder and is not being blocked by any mailbox or server level filters.
- * If you have not received an authorized email, please reach out to your Company Administrator.
Please click on the word "Twitter" to be redirected for the opt-in process.
Step 2
A web browser window opens prompting you to login with your Twitter credentials. Click Authorize app once you enter your credentials.
NOTE: If you already signed into your account, click Authorize app.
Step 3
In the Select Twitter Pages to be Archive page, select Archive as User from the drop-down and click APPROVE.
Step 4
Please insure that you see the following confirmation to inform you that set up is complete.
Step 5
Authorizing completed. Please work with your Company Admins to confirm your Twitter(X) page is now archiving.
- If you receive an error during this process, please reach out to your Company Administrator.
